general hot water
general hot water
About Us

The difference is in the details

At Alexandra Headland Hot Water, we specialise exclusively in hot water systems across the Sunshine Coast. While many plumbers dabble in hot water alongside their general work, we've built our reputation on focused expertise. That means quicker diagnosis, better solutions, and the confidence that comes from working with a dedicated hot water specialist who lives and breathes this trade every day.

We're owner-operated, which means there's no call centre, no commissioned salespeople, and no hidden hand-offs to subcontractors. When you call us, you'll speak directly to the person who'll be turning up to your property. We quote the work, we carry it out, and we stand behind it with the kind of personal accountability that's become rare in the industry.

Why Trust Alexandra Headland Hot Water

Expertise you can count on

Choosing a hot water specialist isn't about finding the cheapest quote. It's about trusting someone who understands your system inside out, who arrives prepared, and who delivers solutions that last. That's what we bring to every job across Alexandra Headland and the wider Sunshine Coast.

Years Experience

Focused Hot Water Expertise

We don't spread ourselves thin across general plumbing. Our entire business is built around hot water systems, which means deeper knowledge and faster, more accurate service.

Owner-Operated Accountability

You deal directly with the owner from start to finish. No sales teams, no subcontractors, no surprises. The person who quotes your job is the one who completes it.

Licensed & Locally Trusted

Fully licensed, insured, and embedded in the Sunshine Coast community. We live and work here, and our reputation depends on getting it right every single time.

Honest, No-Pressure Advice

We assess your hot water needs based on what's best for your household, not what earns us the biggest margin. Our recommendations are practical, transparent, and tailored to you.

A Message from Todd

Why I started this business

todd petrie image

Todd Petrie

Founder

After years working in the plumbing industry, I noticed a recurring frustration among homeowners: hot water problems were often treated as an afterthought, rushed through between other jobs, or handed off to whoever was available that day. I knew there was a better way to serve people—by focusing entirely on hot water systems and building a business around doing that one thing really well.

That's how Alexandra Headland Hot Water came to be. I wanted to create a hot water service where the person who answers the phone is the same person who turns up to your home, quotes your job, and completes the work. No middlemen, no sales pressure, no run-around. It's personal, it's professional, and it's the kind of service I'd want for my own family. That's the standard we hold ourselves to every single day across the Sunshine Coast.

Our Promise

We're here to deliver reliable, fast, and honest hot water solutions to every home we visit. No upselling, no shortcuts, no compromises on quality or safety.

Our Approach

We listen first, diagnose properly, and recommend only what's needed. Every installation, repair, or replacement is completed to the highest standard, with your household's needs at the centre of every decision.

Why Choose Us

Trusted, reliable and fully insured

When your hot water fails, you need someone who can respond quickly, diagnose accurately, and deliver lasting solutions without the run-around. That's exactly what Alexandra Headland Hot Water offers—local expertise, owner-operated integrity, and a genuine commitment to getting your hot water back on track as efficiently as possible.

No Commission, No Sales Pressure

We're not incentivised to upsell you. Our recommendations are based purely on your system's condition, your household's needs, and what will serve you best long-term.

All System Types Covered

From gas and electric to solar and heat pump systems, we've worked with every major brand and configuration. Whatever your setup, we know how to service, repair or replace it properly.

Fast Response Across the Sunshine Coast

Based locally and servicing the entire region, we aim to respond quickly when you need us. Hot water emergencies don't wait, and neither do we.

Quality Workmanship Guaranteed

Every installation and repair is completed to industry standards and backed by our commitment to quality. We take pride in work that lasts, and we stand behind every job we complete.

general hot water
general hot water